Explore The Possibilities With Us Today

PSA offers global career and development opportunities across diverse disciplines

We are serious about our commitment to be the “employer of choice” in our field globally. Our core values underpin the way we do business, so we need people who can share those values. As we continue to grow, we are looking to recruit people with forward-looking attitude, experience and knowledge into PSA – people who will maximise the potential of our port terminals operations and services for our customers and their businesses.

If you have the required skills to ride the current wave of port terminals operations and embrace mobility in your career, we would like to hear from you. Please send us your resume to [email protected].

Reporting to Assistant Vice-President (Group IT), you will deliver IT application architecture, design and technical implementation that meet application functional and non-functional requirements in conformance with defined architecture, design and technical implementation standards in a practical cost-effective manner.

  • Define, roadmap and maintain a practical, cost-effective, robust overall application architecture & design for assigned products/projects that meets the application functional and non-functional requirements.
    • integrates well with complementary applications and components and provides for other necessary supporting technical requirements.
    • complies with defined PSA International architecture, design & implementation standards.
    • Complies with defined architecture, design and implementation standards.
  • Make recommendations to project managers and business requirements owners on technical requirements, dependencies and priorities for consideration in overall requirements prioritisation and implementation scheduling decisions.
  • Evaluate, recommend and direct use of commercial products and open-source platforms, frameworks and tools that support and enhance quality, scalable, robust, performant implementations and productive delivery processes.
  • Direct technical leads to coordinate coherent fulfilment of application solution technical and integration requirements across applications and components. Review and approve and/or define application solution requirements and delivery proposals for conformance to the key non-functional, integration and technical requirements.
  • Capture performance, throughput, availability and other non-functional requirements for inclusion in application solution requirements and subsequent verification and test plans. ‘Right-size’ the non-functional requirements by ensuring a common understanding and agreement with the owners of business requirements of the practical considerations and trade-offs between non-functional requirements and implementation cost to arrive at appropriate metrics for the non-functional requirements for inclusion in the application solution requirements.
  • Define application integration and technical requirements such as interfaces, master data, data export/import, reporting schema, deployment, upgrade, diagnostics, platforms/frameworks for inclusion in application solution requirements. Collaborate with other application architects and owners of technical requirements to coordinate coherent fulfilment of technical and integration requirements across applications and components.
  • Provide effort, cost budget and cost sizing estimates to business requirements owners for change requests and defect repairs similar to application solution requirements sizing and implementation budgeting key results/activities and also based on high level functional and non-functional requirements for application delivery based on detailed functional and non-functional requirements.
  • Collaborate with and technically advise business requirements owners to ‘right-size’ functional and non-functional requirements by ensuring a common understanding and agreement with the business requirements owners of the technical considerations and trade-offs between the requirements and implementation costs.
  • Audit of technical quality and/or reviews of design and technical implementation artefacts as well as development team process logs of the artefacts to ensure technical fitness for purpose including conformance with technical and integration requirements as well as compliance with applicable design and technical implementation standards.
  • Evaluate and make recommendations to technical governance on any change requests that affect the application architecture & design and compliance with architecture and design standards.
  • Technically lead in-house and/or outsourced delivery teams in the implementation of change requests and defect repairs similar to application solution design and implementation key results and activities.
  • Organise third-line support of the application solution (behind first-line help-desk and second-line application support team) with the application solution delivery teams. In the event of application solution customers experiencing critical (severity 0) or major (severity 1) business disruption requiring urgent response, technically lead in-house and/or outsourced delivery teams in devising workarounds and/or defect repairs to resolve with lowered severity or repair.
  • Definition of technical requirements standards to be included in application solution requirements to ensure quality implementation of the overall application architecture and design.
  • Define and maintain standards for the capture of pragmatic non-functional, technical and integration requirements to be included in application solution requirements and subsequent verification and test.
  • Create and maintain standards for the design and technical implementation (e.g. coding, database scripts, packaging, installation, unit testing) to be complied with by internal or outsourced development teams that ensure the application design and implementation traceably meets functional and non-functional requirements in a comprehensible and sustainable manner.
  • Provide technical subject matter expert based input and recommendations to the organisation.
  • Consult, guide, mentor and/or coach (depending on seniority and subject matter expertise) technical analysts and other architects in performing their roles and upgrading the individual and collective technical skills of the organisation.
  • Degree in Computer Science, Engineering or Technical Science.
  • Possess at least 8 years of technical experience in enterprise solutions analysis, design, development and implementation including one full project lifecycle.
  • Possess at least 5 years of experience in technical lead role in one or more of enterprise solutions, data, integration, infrastructure architecture and design.
  • Comfortable with all levels of architecture, design and implementation (including code) as necessary.
  • Have worked in cross-functional teams and leading offshore outsourced development and support.
  • Actively tracks emerging technologies and evaluates their applicability to business goals and requirements.
  • Experience in:
    • Application, business intelligence or EAI/EDI solutioning.
    • Application of platform products, frameworks and design patterns to realise architecture.
    • Multiple product portfolio coordination and product development.
    • Data-center infrastructure and networking solutioning.
    • Enterprise/solution architecture consulting and governance.
    • Architecture and design modeling and diagramming (e.g. UML, BPMN, ERD, etc.).
  • Wide knowledge of IT products and deployment environments, including server, desktop, mobile and embedded platforms:
    • Websphere and/or Weblogic JEE application servers.
    • C#/ASP .NET application platforms.
    • Reporting/Query and Business Intelligence/Analytic Tools e.g. MS SSRS, MS BI.
    • IBM DB2 and/or Oracle RDBMS and/or MS SQL Server.
    • EAI and/or EDI; XML/Web Services and/or EDIFACT/X12 standards.
    • IBM AIX/Power and/or Unix/Intel infrastructure, virtualisation, networking etc.
    • Professional development tool-chains including IDE (Eclipse preferred), version control (SVN preferred), build (Maven preferred), continuous integration (Jenkins/Hudson preferred), code metrics (Sonar preferred).
    • Enterprise-scale SDLCs and Agile Methodologies.

Manage and support department’s Information and Communication Technology (ICT) needs including procurement, set up, maintenance of both hardware and software such as:

  • Create, produce and update training materials (including learner guide and course handouts), training aids, presentation slides, videos, posters, newsletter, communication and branding materials for training and organisation effectiveness, including:
    • Design, artwork, layout and formatting, typesetting, printing etc.
    • Prepare, draft, rewrite and edit write-ups to improve readability and ensure consistency.
    • Develop storyboard or content ideas.
    • Review and proof read to detect and correct errors in spelling, punctuation, and syntax.
    • Draft articles, collate and edit contents, and design, plan and execute design, layout and production of newsletters/publications.
    • Produce publication including artwork, layout, computer typesetting, and printing, ensuring adherence to deadlines.
    • Edit, translate or work with internal stakeholders or external vendors to translate content to other languages, etc.
    • Produce videos including script editing, storyboarding, shooting and editing
    • Perform photography including use of proper photography equipment and editing software to produce desired images.
  • Develop technology-enabled (e-learning) training materials incorporating latest learning technology and market best practices including:
    • Keep abreast of and implement technology in training enablement.
    • Develop storyboard and create e-learning or mobile-learning contents including graphics, animation etc. compatible with various technological devices.
    • Perform editorial duties such as proof-reading and copyrighting.
    • Design, edit and produce training, communications, branding and other materials and collaterals including sourcing for and working with external vendors on their production.
    • Perform photography and videography (both indoor and outdoor).
    • Any other duties as assigned.
  • Possess a diploma in mass communications, visual communications, visual design or equivalent with at least 2-3 years of relevant working experience
  • Good working knowledge and experience in the use of the following software, including:
  • Adobe creative suite (Illustrator, After Effects, Premier Pro, Photoshop.
  • Editorial experience in producing training and corporate materials.
  • Able to multi-task and manage tight deadlines.
  • Resourceful, creative and self-motivated.
  • Excellent writing skills.
  • Able to work independently and as a team.
  • Strong drive for results and proactive.

Reporting to the Senior Vice President (Group Information Technology), you will oversee Corporate Enterprise Systems, Global Shared Infrastructure Services and IT Governance by ensuring best IT practices, effective and comprehensive IT activities supporting all aspects of the enterprise.

  • Oversee the development of Corporate Enterprise Systems (i.e. Global Human Resource systems, Global Financial systems, Group HSSE systems, Global Risk Management systems, Corporate Intranet).
  • In-charge of Global Shared Infrastructure Services implementation; covering network, hardware, cloud deployment and IT security operations.
  • A Subject Matter Expert for IT Governance and Security, responsible for Global IT Security Policy, technology governance and Group Project Management Office.
  • Deal with IT procurement (software and hardware) framework agreement, IT Capex Review, Terminal IT roadmap, SLA (Service Level Agreement) Governance.
  • Work with the respective Delivery Managers to ensure SLAs are in place for the critical systems (Enterprise systems, Corporate Intranet, Emails, Group Terminal Operation System).
  • Learn domain knowledge pertaining to PSA’s core business (i.e. container handling) and embed the knowledge into in-house Group Terminal Operating System.
  • Degree in Computer Science or related discipline.
  • Minimum 15 years of professional experience in managing and overseeing complex, diverse and large-scale IT operations, preferably in a large multinational, matrix structured company.
  • Broad spectrum of operational and IT experience including project management, operational process development and improvement, metrics development, in-depth knowledge of IT infrastructure and business software systems.
  • Demonstrated ability to deliver strategic and operational leadership on complex IT transformational projects within challenging business environments.
  • Experienced in having successfully evaluated, selected and managed outsourcing/consulting partners.
  • Strategic planning, imagination and foresight to conceptualize or apply new technological solutions and products that support the company goals.
  • Technical leadership experience in developing and implementing enterprise architectures, IT strategies and corporate scale IT solutions.
  • Knowledge of corporate scale IT systems and software and the ability to manage the entire spectrum of IT operations (from application, infrastructure to governance).
  • Excellent analytical, organisational, negotiation and communication skills.
  • Excellent collaboration and results orientation skills.
  • Good interpersonal skills to work effectively in a multicultural environment.
  • Experience in managing IT teams at regional and/or global level is an advantage.

As a member of the Stakeholder Engagement and Process Assurance team, you will be responsible to proactively support the engagement with Customers, who are PSA terminals, to gain buy-in on Global Terminal Operating System (GTOS). You will support the implementation of GTOS to achieve to goal of standardising the TOS for PSA Terminals. You will also work with the Terminals and GTOS project teams on the adoption and governance of the GTOS Implementation Methodology (GENE) for all GTOS rollout.

  • Support the development of stakeholder engagement and communication plan with various PSA Terminals globally to create awareness of GTOS, gain the buy-in of GTOS as well as to address Terminal’s feedback
  • Plan, organise and participate in Terminal engagement events and forums to promote GTOS and align Terminals with the overall GTOS rollout plan
  • Design, develop and document GTOS product documentation and materials and keep them up-to-date, in collaboration with Product Team. These include GTOS product video, artworks and any collaterals that are required to market and support GTOS
  • Gather feedback from Terminals and conduct industry benchmark to define GTOS product roadmap. Participate in the charting of Global TOS product roadmap
  • Gain good knowledge of the GTOS product suite and its application to Terminal Ops to be able to market and propose the GTOS products and capability to meet Terminals needs
  • Understand port domain, analyse business requirements, design and implement technically feasible IT solutions for Terminals in collaboration with Product Team
  • Design, develop and rollout GTOS Implementation Methodology (GENE), PSA in-house project implementation methodology, which incorporates project management, change management as well as project financial accountability and governance
  • Support and guide internal teams to adopt GENE in GTOS rollout project and review to ensure that GENE is effectively implemented
  • Act as a facilitator for change management to help internal and external stakeholders to transit into a new system or new process
  • Build and maintain a good working relationship with internal and external stakeholders

This role reports to the Stakeholder Engagement and Process Assurance Manager.

  • Education
    • Bachelor’s Degree in IT, Computer Science or other relevant fields
  • Languages
    • Strong command in both written and spoken English
  • Travel
    • Willing to travel frequently and work on-site (+/- 25%)
  • Experience
    • Minimum 5-8 years of working experience as IT professionals, with proven IT development experience in the Software Development Life Cycle (SDLC)
    • Proven experience in customer engagement, business process and requirements analysis and technical solutions
    • Proven experience in project management and stakeholder engagement
    • Experience in people change management and ability to contribute as a change agent is a plus
  • Technical Competencies
    • Good familiarity with business process analysis, process mapping and IT modelling tools
    • Professional experience of one or more: .NET; ANSI C/C++; JEE and application development with Relational DBMS
    • ‘Thin’ (web) and/or ‘thick’ (desktop) and/or mobile (hybrid and native) UI design and implementation
    • Familiar with Adobe Creative Suite applications such as Photoshop, Premiere Pro, After Effects, InDesign and Illustrator is a plus
    • Familiar with IT Service Management Tools such as ServiceNow is a plus
  • Business Skills
    • Effective communicator with strong presentation and negotiation skills
    • Good analytical, problem solving and decision-making skills
    • Good process mapping and documentation skills
    • Ability to multi-task and work independently
    • A matured and motivated individual who is result-oriented and can collaborate in a global and multi-cultural environment
    • Willingness and keen to develop domain knowledge in Terminal Operations
    • Ability to influence relevant stakeholders and work collaboratively with them to determine the best solution
    • Strong track record of follow-through on commitments
    • Excellent planning, organizational, and time management skills

You will be responsible for the smooth running of the finance function and providing the finance and accounting support and expertise to the entity CEO in the areas of business operations, strategy and expansion. You will be leading the financial systems and structures, financial and budget planning with related monitoring, analyses and processes. You will assume responsibility for all timely HQ and Board financial management and statutory tax reporting. You will be required to interface effectively with principally internal customers but also external parties such as auditors, tax agents, corporate secretariat and bankers.

  • Possess a degree in Accountancy/CPA or equivalent.
  • At least 5 years of relevant working experience with minimum 3 years of excellent track record with supervisory and finance management in an MNC environment.
  • Good knowledge of international general accounting principles and policies.
  • Proficient in IT skills, especially with spreadsheet and database applications, experience in financial model development and/or implementation is an advantage.
  • Ability to multi-task, has initiative and excellent analytical skills.
  • Be independent yet a team player, meticulous and hands-on with demonstrated maturity.
  • Excellent interpersonal and communication skills.
  • Willing to relocate to other PSA operations outside of Singapore when necessary.
  • Prior overseas posting exposure is an added advantage.
  • Lead ongoing reviews of business processes and develop optimization strategies.
  • Evaluate business processes, anticipate requirements, uncover areas for improvement, elicit requirements, develop and implement solutions.
  • Stay up-to-date on the latest process and IT advancements to automate and modernize systems.
  • Conduct meetings and presentations to share ideas and findings.
  • Perform requirements analysis, translate and simplify requirements.
  • Work closely with customers, technical teams, and managerial staff.
  • Prioritize initiatives based on business needs and requirements.
  • Ensure solutions meet business needs and requirements.
  • Drive the design or review of test cases, process change requests and manage a project’s scope, acceptance, installation, and deployment.
  • Update, implement and maintain procedures.
  • Education Qualifications
    • Degree in Computer Engineering, Computer Science or IT related discipline.
  • Relevant Experience
    • A minimum of 8 years’ experience in business analysis or a related field.
    • Experience in using Interface Design Tools.
    • Strong preference for candidates with prior experience in maritime logistics operations.
  • Personal Characteristics and Behaviours
    • Exceptional analytical and conceptual thinking skills.
    • Written and verbal communication, including technical writing skills.
    • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
    • Advanced technical skills.
    • Excellent business case development and documentation skills.
    • Excellent planning, organizational, and time management skills.
    • A track record of following through on commitments, a history of leading and supporting successful projects.

The Product Analyst has expertise in both Information Technology and Business processes. The IT Product Analyst is responsible for developing and enhancing the products within the Global Terminal Operating System (GTOS) application suite, under the Group IT Portfolio of PSA Terminals. You will be responsible for analyzing business and process needs for the product across the global terminals in the PSA portfolio and finding technological solutions to deliver these needs. You will play a key role in formulating and executing the roadmap of this PSA product.

  • Define Product Roadmaps, considering the needs of the Business, IT and Competitor landscape
  • Gather, analyze, rationalize and document customer requirements from the business users in terminal operations
  • Analyse business problems, propose process improvements and technically feasible IT solutions for TOS product that will enable the business to achieve its goals
  • Provide best IT solution in terms of specifications, technical design, usability, delivery schedule and budget
  • Work with other members of the Product team to provide technological solutions
  • Work, direct and monitor outsourced delivery team to deliver software with good quality
  • Tracking and reporting of progress of solutions, including manpower, schedules and budget
  • Test and Rollout solutions with customers, working with the Rollout teams
  • Be rostered on 3rd line support to assist on customer issues
  • Research, source and implement new technology to develop the product roadmap and keep GTOS a leading product in the industry
  • Participate in regular customer engagement forums to build rapport, and understanding their current and future needs

This role reports to the Product Lead and Product Management & Delivery Manager

  • Education Qualifications
    • Bachelor degree in IT, Computer Sciences or other relevant fields
  • Relevant Experience
    • Minimum 6-8 years of working experience in IT
    • 5 years’ experience in Business Requirement Analysis and Software Design, Development & Implementation, with at least 3 full project lifecycles
    • Working experience in managing vendors and offshore team
    • Working experience in managing vendors and offshore team
    • Working experience in agile development
    • Working experience with global teams is a plus
  • Languages
    • Strong command in both written and spoken English
  • Travel
    • Willing to travel frequently and work on-site (+/- 25%)
  • Technical Skills & Competencies
    • Good familiarity with business process analysis and IT modelling tools
    • Proven professional experience of one or more: .NET; ANSI C/C++; JEE
    • Application development with Relational DBMS (DB2 preferred)
    • ‘Thin’ (web) and/or ‘thick’ (desktop) and/or mobile (hybrid and native) UI design and implementation
    • Knowledge of computer environments, including server (AIX/Linux preferred), desktop (windows preferred), mobile/embedded platforms
    • Knowledge of commercial and open-source Java-based frameworks and libraries (e.g. Hibernate, Spring, JSF)
    • Knowledge of and exposure to professional development tool-chains including IDE (Eclipse preferred), version control (SVN preferred), build (Maven preferred), continuous integration (Jenkins/Hudson preferred), code metrics (Sonar preferred)
    • Experience with Integration technologies like API Gateway, Microservices, REST API is a plus
  • Business Skills
    • Strong analytical and conceptual thinking skills
    • Influence stakeholders and work collaboratively with them to determine the best solution
    • Ability to learn and pick up port business domain
    • Effective communicator
    • Advanced documentation skills
    • Ability to act independently
    • Strong track record of follow-through on commitments
    • Excellent planning, organizational, and time management skills
    • Ability to work under pressure and tight schedules

As a member of the Product Architecture Team, you will be responsible for a product solution and the execution of that solution with guaranteed fit-to-use, scalability, consistency, rationalization, optimization and continuation while maintaining the product directives and standards. As a product architect, you may be assigned as a solution owner for one of the Terminal Operating System (TOS) product.

  • Define the architecture of new projects or important IT evolutions in agreement with the architecture and operability standards. Deliver position papers to decide between several Architecture options.
  • Define the Information Technology architecture standards (applications, infrastructure, data, integration, security)
  • Develop broad knowledge about current “AS-IS” and future “TO- BE” product features.
  • Work with Product architecture team and Product Managers in the planning and execution of new product releases
  • Work with product teams in the solution engineering efforts.
  • Provide support for production escalations and problem resolution for customers.
  • Assist technical team with issues needing technical expertise or complex systems knowledge
  • Carry out regular technology scans and propose solutions on technologic innovations
  • Technical Skills
    • Experience in IT products and deployment environments, including server, desktop, mobile and embedded platforms
    • Resourceful in all levels of architecture, design and implementation (including code)
    • Wide knowledge and experience in (preferred hands-on in Open Source Technologies):
      • Java 8, J2EE, C#/ASP, .NET, Spring Boot, Spring MVC, JMS, EJB, XHTML, CSS, JavaScript, RESTful Services, Spring Security, LDAP, XSLT
      • Angular JS, Angular 2, Bootstrap 3.x, jQuery 2.x, CSS, Node.js, WSO2, Tomcat, Jetty, Weblogic, Junit
      • IBM DB2, and/or Oracle RDBMS and/or MS SQL Server. MS SSRS, MS BI
      • Source code management: Gitlab, Github, Bitbucket, SVN (preferred), Build: (Maven preferred), Continuous Integration (Jenkins/Hudson preferred), Code Metrics (Sonar preferred)
      • Microsoft Azure (preferred)
    • Architecture & Design modelling (e.g. UML, BPMN, ERD, etc.), with architecture modelling tools
    • Actively tracks emerging technologies and evaluates their applicability to business goals and requirements
  • Business Skills
    • Excellent verbal, presentation and written communication
    • Ability to work creatively and analytically in a problem-solving environment with budgets and schedules
    • Ability to independently reach out as a peer, mentor & coach as appropriate across the organization
    • Knowledge of enterprise-scale SDLCs and Agile Methodologies
    • Be able to work in a global and multi-cultural environment
    • Ability to supervise, multi-task, meet deadlines and work independently as well as under pressure.
    • Able and willing to travel globally (approximately 25%)
Reporting Relationship
  • Assistant Vice President (Group IT), Product Architecture & Governance
  • Project Manager (for assigned application projects)

We regret that only shortlisted candidates will be notified.


Structured Enrichment . Accelerated Leadership

As the partner of choice in the global supply chain, PSA is “The World’s Port of Call”.

We are looking for the next generation of global technology leaders to drive PSA’s digital transformation. Under the PSA S.E.A.L. (Structured Enrichment & Accelerated Leadership) Programme, you can look forward to high-impact development experiences designed to grow your digital capabilities and business acumen and achieve your potential.

The two-year programme features rotations across different IT & business areas as well as international assignments to provide you with broad exposure to the industry. Drawing on the deep expertise and experience from a diverse global team, PSA actively collaborates alongside its customers and partners to deliver world-class port services, develop innovative cargo solutions and co-create an Internet of Logistics.

You will lead by doing, gaining real-world experience by working on high-profile and challenging projects. With PSA S.E.A.L., you will go further and reach higher than you ever thought possible.

What can you look forward to?

Do you have what is takes?

  • At least a 2nd Class Upper Honours degree in relevant ICT disciplines
    (e.g. Computing, Computer Science, Computer Engineering)
  • Has outstanding CCA/NS records and strong leadership experience
  • Has high learning agility, strong analytical abilities, and is driven
  • Has excellent communication and interpersonal skills
  • Is open to international assignments
  • Is passionate and curious about Info-communication and Digital Technology and the Logistics industry

Scholarship Award

Our Scholarship sponsors tertiary education in local universities. The scholarship includes a lump sum grant to cover tuition and other miscellaneous fees.

Successful applicants will be required to serve a bond of 4 years with PSA upon completion of their studies.

Be Challenged · Be Empowered · Be a Leader

Join the PSA S.E.A.L. Programme Today!

To apply, send your resume to [email protected].


When you are an intern with PSA, you get to learn from one of The World’s Port of Call. Our internship program is unique in that it is flexible and focused on the individual which can last from 12 weeks (for polytechnic students) to 6 months (for University students). Based on your faculty of studies, the training is conducted in one specific and relevant department. We may also assign you to a special project during your internship.

The internship will include an orientation on the overview of the organization, project, field work (if relevant), guided hands-on practices. If you show yourself to be a cut above the rest, you may be recommended for potential hire upon graduation or at the end of the internship.